Acv41 Privacy Policy — How We Protect Your Data
This document explains how acv41 collects, uses, stores, and protects the personal information of Malaysian users. Please read it carefully to fully understand your privacy rights.
Information We Collect
When you register and use the acv41 platform, we collect various types of information to ensure our services operate properly and securely. The main categories of information we collect are as follows:
Account Information
- Full name as per identity card
- Email address and phone number
- Date of birth (age verification)
- Password (stored in encrypted form)
- Malaysian bank account details for MYR deposits and withdrawals
Device & Browser Information
- Device type and operating system
- IP address and approximate location
- Web browser type and version
- Access log data and session duration
- Screen resolution and language settings
Payment Information
- Deposit and withdrawal records in MYR
- Payment method used (FPX, bank transfer)
- Transaction reference number
- This information is used for verification and compliance purposes only
Usage Data
- Pages visited and time spent
- Game and betting preferences
- Interaction history with the platform
- Clicks, navigation, and in-app behaviour
How We Use Your Information
Acv41 uses collected information solely for legitimate and transparent purposes. We do not sell or disclose your personal data to third parties without your consent, except as outlined in this policy.
- Account management: Verifying user identity, processing registrations, and managing account access securely.
- Transaction processing: Processing deposits and withdrawals in MYR accurately and promptly via supported local payment methods.
- Security and fraud prevention: Detecting suspicious activity, preventing unauthorised access, and protecting the integrity of the acv41 platform.
- Service improvement: Analysing usage patterns to improve the user experience, platform speed, and usability of the Bahasa Melayu interface.
- Service communications: Sending account-related notifications, important updates, and customer support responses.
- Legal compliance: Meeting applicable legal and regulatory obligations in Malaysia, including the Personal Data Protection Act 2010 (PDPA).
Cookies & Tracking Technologies
The acv41 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our platform.
Required for core platform functions such as login and session security.
Helps us understand how users interact with the platform for continuous improvement.
Saves your preferences such as language, theme, and display settings for a better user experience.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect certain platform functions.
Data Storage, Security & Sharing
Acv41 implements robust technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.
Key Security Measures: All data is transmitted via SSL/TLS encrypted connections. Passwords are stored using robust hashing algorithms. Access to sensitive data is restricted to authorised personnel only. Security monitoring systems operate 24 hours a day.
Your personal data is stored on secure servers and retained only for as long as necessary for the stated purposes, or as required under Malaysian law.
Third-Party Sharing
Acv41 does not sell users' personal data to any third parties. We may share limited information only in the following situations:
- With licensed payment processors that assist in handling your MYR transactions — only the information necessary for processing is shared.
- To regulatory authorities or law enforcement where required under Malaysian law.
- In cases where you have given explicit consent for a specific sharing purpose.
Your Rights as a User & How to Contact Us
As an acv41 platform user, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010:
You have the right to request a copy of the personal data we hold about you at any time.
You may request corrections to any inaccurate or incomplete data through customer support.
You may request the deletion of your personal data, subject to any applicable legal obligations.
To exercise any of these rights or for any privacy-related enquiries, please contact the acv41 support team. We will respond within a reasonable timeframe in accordance with legal requirements.
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Significant changes will be communicated via in-platform notifications. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
For any enquiries regarding this Privacy Policy, please contact us at: [email protected]